Privacy Policy- TERMS OF USE

Effective Date: [1 January 2026]

Cowboys Roofing & Exteriors (“Company”, “we”, “our”, or “us”) operates the website www.cowboysroofingcalgary.com⁠ (the “Website”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or use our services. By using our Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

Personal Information: We may collect information you provide directly, including:

- Name

- Email address

- Phone number

- Property address

Any information submitted through contact forms or

service requests: Automatically Collected Information

We may automatically collect:

- IP address

- Browser type

- Device information

- Pages visited and activity on the Website

- Cookies and usage data

2. How We Use Your Information

We use the information we collect to: Respond to inquiries, Provide roofing estimates and services, Schedule and confirm appointments, Send service updates, Provide customer support, Improve our Website and services, Comply with legal obligations

3. SMS Communication Policy

When you provide your phone number through our Website contact forms or request services, you consent to receive SMS text messages from Cowboys Roofing & Exteriors regarding:

- Roofing inquiries

- Estimate follow-ups

- Appointment confirmations

- Service updates

SMS consent is not shared with third parties or affiliates for marketing purposes.

Customer support communications

Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us at [email protected].

We do not sell, rent, or share your phone number or SMS consent information with third parties or affiliates for marketing purposes.

SMS Messaging Terms

By opting in to receive SMS messages from Cowboys Roofing Inc, you agree to receive transactional and promotional text messages related to your inquiries, appointments, services, and offers. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out at any time or HELP for assistance.

Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages.

4. Consent to Receive Communications

By submitting a form on our Website, you acknowledge and agree that:

You are providing express consent to be contacted by Cowboys Roofing & Exteriors via phone call, email, or SMS regarding your inquiry or service request.

Consent is not a condition of purchase.

You may withdraw consent at any time.

5. Marketing, Photography, and Promotional Use Consent

By submitting your information through the Website, creating an account, requesting services, or otherwise agreeing to this Privacy Policy, you acknowledge and agree that Cowboys Roofing & Exteriors may photograph, video record, or otherwise document your property, project, and related work for business purposes.

You expressly consent to the use of such photographs, videos, descriptions, and project details for marketing, advertising, promotional, and informational purposes, including but not limited to:

- Use on our website

- Social media platforms (Facebook, Instagram, TikTok, etc.)

- Digital advertisements

- Print materials

- Other marketing channels

This consent is granted without expectation of compensation and may be used before, during, or after completion of services. Any personally identifiable information will continue to be handled in accordance with this Privacy Policy.

6. Information Sharing and Disclosure

We do not sell or rent your personal information.

We may share information only in the following limited situations:

With service providers who assist in operating our business (e.g., CRM or communication platforms)

When required by law, subpoena, or legal process

To protect the rights, safety, and property of our company or others

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no transmission over the internet is completely secure.

8. Cookies and Tracking Technologies

Our Website may use cookies and similar technologies to enhance user experience, analyze site traffic, and improve functionality.

You may disable cookies in your browser settings, though some features of the Website may not function properly.

9. External Links / Affiliate Relationships

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those external websites.

10. Children’s Privacy

Our Website and services are not directed to individuals under 18 years old. We do not knowingly collect personal information from minors.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

12. Contact Information

If you have any questions about this Privacy Policy, you may contact us at:

Cowboys Roofing & Exteriors

Website: www.cowboysroofingcalgary.com⁠�

Email: [email protected]